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We believe that honesty and open communication makes a job successful and a good experience for both us and the homeowner. In order for us to be successful business, we have to make a profit while completing high quality work for satisfied customers. We've been blessed for many years because our projects have been successful, and our customers have been kind enough to refer us to their friends, family and co-workers. Happy customers are our best advertising!

We spend a great deal of time to ensure the accuracy of our estimates, and it represents our best effort to indicate all the costs we project the homeowner will spend, from start to finish. Any change to the original estimated scope of work will alter those costs, and can alter the projected time frame, as you would expect. Beyond homeowner changes, there can occasionally be unforeseen issues & obstacles which may create changes & alter costs, not unusual for large remodeling projects.

These unforeseen issues are more common in older homes, and are usually related to the mechanicals, which are heating & air conditioning, electrical and plumbing. Because our work is completed to code by our state licensed and insured mechanical contractors, we cannot cut corners or ignore safety issues. To be fair to the homeowner, unexpected issues like this are only billed at cost, since it's not our objective to profit from unforeseen issues, but we have to cover our costs and we cannot ignore any safety related issues.

It's rare than we run into issues like that, but in the spirit of being open & honest, we want all homeowners (and in particular, those with older homes) to be aware of the potential, and that's why we've put it here in writing. In addition to the points stated above:

1. All work is inspected and all issues written in the inspection report are addressed.

2. Mechanicals (HVAC, Plumbing, Electrical) are covered by a one year warranty for a completed installation.

3. The computer drawings shown on our website are only free to our paying clients.  We charge $1500.00 up front for the Design Studio service, though that is refundable if we are hired to finish your project.

4. The pay schedule is different for every project, but in most cases, 20% down is required to start the project and we notify the homeowner in advance of when we need the next installment. The homeowner must have the funding in place & accessible so the project is not delayed as we wait for a needed payment.

5. We stand behind our work with both a one year warranty & what we call a "Gentlemen's Understanding". If an issue arises which we are responsible for, and it's beyond our one year warranty of coverage, give us a call. We've been doing this a long time, and we know when something is our responsibility. We believe in doing the right thing at all times, so if you have an issue, just give us a call and we'll help you out.






Basement kitchen as featured on HGTV.
Basement finishing photo from St. Ives Country Club
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Pool room in Southern Basement Company basement finish.
The Southern Basement Company official logo.
CliBasement Finishing   +   Design Studio